
This case study highlights how poor office ergonomics and workers’ compensation claims were driving up costs for a Kapnick client. By addressing ergonomic issues, the client reduced injuries, absenteeism, and premium costs.
THE PROBLEM
A Kapnick client with a large office staff faced significant workers’ compensation claims due to repetitive strain injuries. These included carpal tunnel syndrome, tennis elbow, and tendinitis. These injuries not only increased workers’ compensation costs but also caused absenteeism, presenteeism, and higher health care and disability claims.
The Kapnick Risk Solutions team investigated and conducted a site visit. They found poorly designed workstations, including desks that were too low or high, misaligned computer monitors, and armless chairs.
THE NUMBERS
An OSHA study revealed that engineering an environment for proper ergonomics could eliminate 26% of ergonomic-related injuries. For a client spending $100,000 annually on workers’ compensation claims, redesigning workstations with properly aligned desks, chairs, monitors, and keyboards could save $26,000. This also reduces lost work time, health care claims, and absenteeism while promoting safety.
THE SOLUTION
RISK MANAGEMENT PROCESS
Using Kapnick’s risk management process, we provided proactive solutions. Small investments in ergonomic office equipment helped the client engineer a safer environment and reduce workers’ compensation claims.
KAPNICK RISK SERVICES CENTER
Through the Kapnick Risk Services Center, the client now provides ongoing employee education on the benefits of proper ergonomics. This helps prevent strain and injuries over time.



