In today’s competitive marketplace, the significance of industry specialization cannot be overstated. At Kapnick, our deep understanding of diverse industries equips us to deliver tailored support and advocacy for our clients. This specialized knowledge enables our team to navigate complex claims processes efficiently and effectively.
WHY SPECIALIZATION MATTERS
When it comes to insurance, each industry has its unique challenges and requirements. By specializing, we can:
- Enhance Communication: Speak the language of our clients and insurance partners, ensuring clarity and understanding.
- Drive Efficient Claims Processing: Combat delays with expert knowledge of industry-specific nuances.
- Provide Tailored Solutions: Create customized strategies that address the specific needs of each client’s operations.
CASE STUDY IN ACTION
One prime example of our advocacy in action can be seen in claims advocacy we provided one of our towing clients.
A new client’s tow truck had been in the shop for eight months due to an accident, resulting in a staggering potential loss of revenue. Most trucks can expect to pull in $7,000 – $8,000 per week–money that can’t be reclaimed as loss of use coverage is not available on the market.
$8K/week x 32 weeks = $256,000 in lost revenue
By leveraging our unique knowledge of the towing industry, we effectively addressed the complications caused by an uninformed third-party adjustor. Our intervention led to:
- Securing a knowledgeable adjustor: This action drastically reduced processing times.
- Long-term agreements with preferred adjustors: Building a foundation for smoother future claims.
Through our specialization, we halved the processing time, enabling our clients to return to operations more swiftly and minimize revenue loss.
At Kapnick, we believe that industry specialization isn’t just an advantage—it’s essential. By understanding the intricacies of each industry we serve, we empower our clients, ensuring they have the advocacy they need when it matters most.
