When the unexpected occurs, having a reliable claims management team can significantly reduce downtime and keep your business running smoothly. At Kapnick, our in-house claims experts are dedicated to ensuring that you get back on the road as quickly as possible.
Here’s how we make a difference for towing businesses like yours:
Advocacy and Support:
Our claims professionals act as your advocate, ensuring clear communication with insurers and navigating the claims process on your behalf.
Rapid Response:
With 24-hour claim reporting, we swiftly address issues so you can focus on your core operations.
Streamlined Processes:
We provide comprehensive assistance, including accident investigations and state filing help, simplifying the claims process for your convenience.
Expert Negotiation:
Our team excels in negotiating with insurance carriers, working diligently to secure the best outcomes for your claims.
Case Study: Getting Back in Business
Consider the case of one of our new clients. The client’s tow truck had been in the shop for eight months due to an accident, resulting in a staggering potential loss of revenue. Most trucks can expect to pull in $7,000 – $8,000 per week–money that can’t be reclaimed as loss of use coverage is not available on the market.
- $8K per week X 32 weeks = $256,000 in lost revenue
Our in-house claims team stepped in and identified a bottleneck caused by a third-party adjustor unfamiliar with tow truck repairs. By advocating for a new adjustor and establishing a preferred agreement, we managed to cut processing time by 50%, allowing the client to resume operations much sooner.
With Kapnick’s in-house claims experts on your side, you can turn challenges into opportunities and keep your towing business moving forward. Ready to streamline your claims process and enhance your recovery? Reach out to Justin at info@kapnick.com or 888.263.4656 today and discover how we can support your success!
